Yes your packaging is recyclable.
Once your order has shipped, we’ll send you a confirmation email.
If you have trouble or haven't received your products on time, you can contact our friendly delivery team at dove@intervino.co.uk
Shipping takes approximately 3-5 business days. We'll notify you once your order is dispatched.
We can amend your delivery details only; you just need to let us know within 2 hours of placing your order. Please contact our friendly Customer Services Team at dove@intervino.co.uk (our offices are open 9:00am – 5:00pm Monday to Friday).
We unfortunately cannot amend your options.
We accept all major Debit and Credit cards including Apple and Google pay.
Unfortunately, we are unable to ship internationally and can only deliver within mainland UK.
If you find an issue with your order, please let our friendly Customer Services Team know as soon as possible. You can contact them at dove@intervino.co.uk Please note you will need to provide a photograph of the issue and having received proof of incorrect/damaged or defective products we will either refund you or offer you a replacement.
Upon your order being shipped you will be sent a shipping confirmation email. Within this email there will be a Courier tracking number. Simply follow the link and you will be able to keep an eye on your order. If you have any questions or queries around your shipment, you can contact us here dove@intervino.co.uk
Intervino are the UK’s leading eCommerce fulfilment partner who will be handling your orders the Online Shop. If you have any questions regarding your order please don’t hesitate to get in touch here dove@intervino.co.uk.