Contact us


Questions? Comments? We value your feedback and would love to hear from you. You can contact us in a variety of ways, the choice is yours.

Call our careline

If you would like to speak to our care line, please call us at:

1-800-761-3683

Our lines are open Monday to Friday, from 8:30am to 6:00pm Eastern Time.

In case of emergency

If this is a medical or product safety emergency,
please call: 1-800-745-9269.
This number is available 24/7.

Reach out online

If you are reporting a problem with one of our products, please be sure to include your address and telephone number where you can be reached during the day so we 
can contact you.

Unilever does not collect personal information from
children under 13.
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Be sure to include all characters
(example: 06/10, 08290JU40 or JUN0412BUO)

Example: MAY1513BUO 16:56 L37 or something similar found near/including 
the expiration date

Would you like to hear from us?
From time to time, the Unilever Canada family of companies* may wish to send you information, samples, questionnaires or special offers that we feel may be of interest to you regarding DOVE or our other brands. These messages may occasionally involve co-promotions with carefully selected organizations. By providing your personal information, you agree to our collection, use and disclosure of such information as described in our Privacy Policy. Please check either box below if you would like the opportunity to receive information, samples, questionnaires and offers.

You may withdraw your consent for us to use your personal information for these purposes, by using any of the contact information set out below.

 

* The Unilever Canada family of companies consists of Unilever Canada Inc. and Unilever BCS Canada Inc. Your consent is sought by Unilever Canada Inc., on its own behalf and for Unilever BCS Canada Inc. Please contact our Consumer Services Contact Centre by sending an email to privacy.canada@unilever.com , calling 1-888-568-7644 or writing to the Unilever Canada Consumer Services Contact Centre, P.O. Box 38, Saint John, New Brunswick, E2L 3X1, Canada. You can also update your email preferences by clicking here.